KYMDAN Mattresses manufactured according to Australian product import standards and covered under warranty for 15 years from the date of purchase.
THE FOLLOWING PRODUCTS ARE NOT COVERED UNDER WARRANTY BY KYMDAN:
KYMDAN Mattress Warranty Terms and Conditions
Within 15 years from the original date of purchase of a KYMDAN mattress, if you find and report to KYMDAN that the mattress has flattened, stiffened, hardened, crumbled or decayed with no misuse on your part and the claimed defect is confirmed by KYMDAN, then KYMDAN will replace the mattress.
See instructions on How to make a warranty claim
Flattened, stiffened, hardened, crumbled or decayed means that the mattress can no longer return to its original shape immediately after standing, sitting or laying on the mattress for an extended period.
This video clip, performed at KYMDAN’s factory, testifies for high elasticity of KYMDAN mattress with a 10-ton roller moving back and forth 200 times.
Please Note: We advise that you keep all proof of purchase documents and your warranty certificate to support your product’s warranty.
KYMDAN Mattresses (Deluxe, Special Deluxe Pillow Top) ARE NOT COVERED UNDER WARRANTY for:
For complete information of Warranty, please see Limited Warranty in Terms and Conditions.
KYMDAN (AUSTRALIA) PTY. LTD.
Mattress durability of up to 25 years if used and maintained well
The use of KYMDAN Mattresses is efficient and economic